Dec 12th, 2011 
For the Residents, Managers, and Technicians
Tips for the Season
Here are a few simple tips that can make all the difference. The residents will really appreciate it when you go the extra mile, especially during the hectic and often stressful holiday season.
For the Residents
• Extend office hours so residents can pick up packages
• Give residents a small bag of ice melt or leave one with...
Oct 28th, 2011
The Holidays will be here soon and here are a few tips that will not only reduce service calls but ultimately help your residents enjoy having guests over. Often times a resident may only use certain appliance a few times a year or less and they do not want to find out at the very last minute their oven or broiler doesn’t work.
Below is a list that can be put into a letter and sent to each...
Jun 20th, 2011
“Parents need to be aware that these pools can present the same risks for drowning, especially for young children, as in-ground pools,” which are typically thought of as a greater safety hazard, the study’s senior author Dr. Gary Smith said.
The research published Monday in the journal Pediatrics shows 209 deaths and 35 near-drownings of children under 12 from 2001 through 2009....
May 26th, 2011
Pool owners and operators who have one of the recalled drain covers should contact the manufacturer to receive a replacement or retrofit.
CPSC recommends closing the pool until the drain cover is replaced. Dual main drain and gravity drainage systems, unless they are wading pools or in-ground spas, do not need to be immediately closed.
For more information, contact the Drain Cover Recall Hotline...
Oct 12th, 2010
Tips for the Season – November 2010
For the Residents
• Extend office hours so residents can pick up packages
• Give residents a small bag of ice melt or leave one with each service request so they can sprinkle it in front of their doorway if needed
• Get the frost warning bootleg signs ready
• Send residents a notice that there is a package in the office (many times they are...
